rental faq’s
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We are located in Tempe, AZ just 4 miles from Phoenix Sky Harbor Airport. Our address is 1719 W University Dr Suite 187 Tempe, AZ 85281
Update 12.14.21: If you're renting a van via Boho's Owners' Fleet - your pickup address will be provided during booking.
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We are similar to a hotel! Pickup is anytime between 1pm - 4pm and dropoff is between 9am - 11am.
Update 12.14.21: If you're renting a van via Boho's Owners' Fleet - your pickup/drop off times will vary. These times will be listed during the checkout process.
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Vehicles that come back late (after 11 AM) will be charged a fee of $250. We are strict on our drop-off times to ensure we can get the rental ready for the next trip. Please plan ahead and account for traffic and unforeseen events to ensure there are no additional fees.
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We charge by the night!
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All trips must be booked at least 2-days before the trip begins. Because of our busy schedule, we suggest booking at least 4-6 weeks in advance of your trip.
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This varies by time of year, length, and destination. You can get an instant quote by picking your vehicle and plugging in your dates. It’s that easy!
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We don’t offer one-way trips at this time.
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We don’t suggest it, but you can if you choose. Our parking lot isn’t monitored 24/7 and we are not liable for your vehicle while it’s here.
Update 12.14.21: No parking is allowed onsite for Owner's Fleet rental trips.
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Due to the popularity of our vehicles - we require a 3-night minimum most of the year.
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Yes we require a valid drivers license to rent a vehicle.
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You can rent a vehicle for as many nights as you wish!
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YES! These discounts start at 10% off when you book for 7+ nights and 25% off for 30 nights. Contact us to discuss discounts for trips longer than 30 nights, or if you don't see them already applied during checkout.
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It depends on what type of traveler you are! Many of our renters don’t have anything booked in advance and do just fine. If you prefer to have a campsite with facilities (bathrooms/showers) we suggest planning a head and booking a campsite in advance. We also suggest booking in advance for holiday weekends or popular destinations like the Grand Canyon.
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We include 200 miles a day which is cumulative over your entire trip (ex. 3 nights/4 days receives 800 miles included). We charge .25 for each additional mile and calculate overages once the trip is complete.
Update 2.7.21: If you're renting a van via Boho's Owner's Fleet - mileage fees may vary (check the listing to ensure you're aware of any mileage fee differences)
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Get to a safe place and call the police. Exchange insurance Information with the 3rd party and take lots of pictures. Once everything has calmed down, please give us a call and explain what happened. We will do our best to help however we can to get you safely back on your trip.
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Yes! Our insurance policy allows for driving in Canada.
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All our vehicles have bluetooth stereos and a system for pairing to your phone!
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Anywhere is a very broad term but our vehicles are discrete enough to park most anywhere, so long as you’re respectful of your surroundings. Always check for signs that say “No Overnight Parking” or “No Camping” if you’re planning on boon docking. We recommend camping at either designated campgrounds or dispersed camping on federally designated land.
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Our camper vans are well insulated and have kept renters comfortable in cold conditions. Our jeep tents aren't as warm as our camper vans as they're similar to tent camping. We recommend bringing warm clothes to sleep in (just in case) and to review the average temperatures of the destination you plan on heading so you’re best prepared.
Our rental van Quatro DOES have ancillary heat/air conditioning systems.
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Yes! All our camper vans have dashboard AC and include roof fans installed over the bed. Our jeeps have dashboard AC only. We don't recommend camping in greater Phoenix in the middle of July but summers are a great time to get out of the desert and explore northern Arizona, Utah, and California instead.
Our rental van “Quatro” does have Off-Grid Air Conditioning, and can be run 6-8 hours at a time on a full charge if needed.
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We have a minimum age requirement of 25 years. This rule is set by our insurance and it unfortunately can’t be bent.
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No, we do not charge extra to add an additional driver to your reservation.
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Yes some can, but not all our vans! Please review the vehicles individually or email tarek@boho.life for confirmation before booking.
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Most vans and jeeps are meant to sleep two adults inside. Some vans have an additional bed for a 3rd or 4th sleeper. If needed, please email tarek@boho.life to clarify before booking.
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Uber/Lyft/Taxi is your best bet. Since we are very close to the airport, it’s not an expensive option!
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Unfortunately we don’t offer delivery of rentals at this time.
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Unfortunately we don't offer one-way rentals at this time.
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We suggest bringing clothes appropriate for the time of year, and a nice pair of tennis shoes/hiking boots if you plan on hiking. A few other items we suggest are a phone charger, phone adapters (iphone dongle, etc) to attach to an aux cord for music, a portable bluetooth speaker for use while not driving and a headlamp or flashlight.
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All reservations can be instantly booked online! 50% of the reservation total is due to secure your dates, with the remaining 50% due 14 days before the trip. We do require a $2,500 security deposit 2-days before your trip which is 100% refundable.
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No, we do not accept cash deposits for rental trips.
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Due to our vehicles being in high demand - our cancellation policy is strict. Once any money is paid, it is non-refundable. We do offer Trip Insurance during checkout, which will protect your entire trip from certain cancellations.
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We require all renters to purchase insurance upon booking a trip with us. We have a few different levels of coverage available to choose during checkout - but we only require the state minimum of both collision and liability.
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Unfortunately not. In our experience 99% of personal policies won’t insure a rented camper. Therefore, we require all renters to purchase a daily policy.
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We provide most everything you need to get out and explore!
Here’s the full list:
Sleeping: sheets, duvet comforter, pillows (2)
Cooking/Dining: 75L electric fridge in some mode,, 2-burner propane grill, camping sized propane tank (1), pot, pan, plates, coffee mugs (2), utensils (for 2), spatula, tongs, bowls, wine key, can opener, fold out table.
Misc: camping chairs (2), beach towels (2), hand towels (2), paper towel roll (1), toilet paper roll (1), dish soap, selfie stick, headlamp, tire pressure gage, scrub brush/sponge
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All our vans are pet friendly but it does require an extra cleaning fee!
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It’s crucial to our business the rentals aren’t at risk of a break down, but there is an inherent risk with any vehicle. All vehicles from Boho's Rental Fleet provide FREE Roadside Assistance.
For Owner's Fleet vehicles, we offer roadside assistance at $9/day which can be added during checkout.
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Extreme off-roading is not allowed in any of our vehicles (including jeeps). Compacted dirt roads, campground roads and fire roads are allowed, we just ask renters to take it slow traveling on these types of surfaces.
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No. We do not have insurance coverage for trips across the border to Mexico.
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No. Our renters do great using campsite facilities, public restrooms or practicing “Leave No Trace” when camping in the wilderness.
Update: Certain rental vehicles do have portable toilets for rent. Please contact us to confirm before booking.
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Every renter is different! It just depends on what type of experience you want. Check out the resources on our website for trip ideas and maps.
buy faq’s
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This is our most commonly asked question. Please visit our buy section for step-by-step instruction, or click here to go there now.
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We offer various layouts and are happy to explore custom layouts! For a rundown of spec layouts - visit this page.
We can accommodate most standard cargo van models for our van conversions including RAM Promaster, Ford Transit and Mercedes-Benz Sprinter.
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It just depends on what you want! Buildouts usually range from $41k to $69k.
If you need a van as well, our ALL NEW 2023 RAM Promaster’s fall in the high $50k range.
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Absolutely not - but we can help!
Currently we have All New 2023 RAM Promaster 159” vans available in stock to purchase along with your build.
If you already have a vehicle and you want to purchase just the build, that’s no problem!
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Yes! We offer up to 20 year financing on both the van and conversion! Visit our financing page for more information.
We are proud to share we have the absolute BEST financing rates for camper van conversions in the entire country.
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Our current inventory of NEW 2023 RAM Promaster 2500 High Roof Vans are priced in the high $50k range.
Other models, including Ford Transit and Mercedes-Benz Sprinter, can vary based on current market conditions.
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We do! For more information visit our used vans for sale page.
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Our build times are industry leading! Once we start it takes 6-7 weeks for your van to be complete.
Current wait times to start vary, and will be communicated before any money is exchanged.
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Yes! Every van we build is different depending on the clients customizations!
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Our rental hub is open during the week which has vans to view (if they’re not on rental trips). We ask those interested to contact us before so we can ensure there’s a van to show off.
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Our layouts are designed and built for 1-4 people depending on the model of van you choose.
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We require online wire transfers for all payments, but can certainly discuss taking a cashier’s check instead.
A 10% deposit is required to reserve your van/buildout and the remaining balance is due to begin building.
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We currently have inventory in stock for all the major cargo van chassis’.
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We do not “pad” our van costs, the vans are priced for what we’re able.to purchase them for ourselves.
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Yes! All craft work performed by Boho is under a one year warranty.
Components such as fans, fridges and electrical items are subject to the manufacturer's warranty.
New cargo vans usually come with a 3-Year (or 36,000 mile) factory warranty as well as a 5-Year (or 50,000 miles) powertrain warranty.
In the event you need to contact the manufacturer for a warranty claim, we have your back!